Frequently asked questions

The lessons have different durations (30 minutes, 45 minutes or one hour).

It is also possible to customise the lesson time. Please, contact the teacher directly.

Yes, all lessons have some material that the teacher can share with you in advance or during lesson time.

You can change the time and day of the lesson, twenty-four hours in advance.

To cancel a lesson, it is necessary to cancel twenty-four hours in advance. If there is no attendance, the class will be taken as given and the price will be discounted.

It is understood that emergency situations may occur, so it is recommended to contact the teacher directly.

Refunds are only given when the lesson is cancelled before 24 hours.

If you would like to bring someone to attend just one lesson, this is possible, as long as it has been previously arranged with the teacher.

Special prices will be set for couples or groups.

You have the right to record the lessons.

You can book as many lessons as you like. We recommend once or twice a week.

We provide different payment methods according to different billing countries & regions.

Popular payment methods such as Paypal and Bank Transfer are available. 

You need to book at least six hours in advance.

We suggest computers and laptops. But it is also possible by mobile phone and/or tablet.

To help the students quickly understand how the lessons work, we have designed trial lesson to get you on board.  

Congrats on finishing your lesson (maybe your first one)! You are now officially on an amazing language learning journey.

A good lesson comment includes enough detail to give other students an idea of what a lesson was like. Providing your overall lesson experience will be very helpful for other users! 

Try to be specific - you can offer your view on what the teacher did well, and how he can improve. Constructive feedback will motivate the teacher to keep doing better. 

The lessons are one-to-one. There is also the possibility to have lessons for couples or families.